Last BKer who posts in this thread WINS.

[Rage Against the Couch]

Yeah pretty much  

[Cheesy Nipplesv2]

give it a kick, it works sometimes  

[Rage Against the Couch]

I'm not sure that's the brightest idea >.>  

[[Tetris.Ninja]]

Check the internets. Perhaps you can find your mystery software in there.  

[Cheesy Nipplesv2]

Thats another option  

[Rage Against the Couch]

I've done that! Err, tried, at least. I keep hitting the "help" sites that really aren't helpful at all ;_;  

[Cheesy Nipplesv2]

doesnt the destructions have a support site or something?  

[Rage Against the Couch]

I'm not sure that destructions would need a support site. More like a bat, but what hey! You never know  

[Cheesy Nipplesv2]

what makes the scanner? the company usually does a site to download the stuff from. Or has a phone number to call to get the stuff  

[Rage Against the Couch]

I've gone to their website a billion times, I just can't find something that helps me out with my particular problem.  

[Cheesy Nipplesv2]

thats crap there's got to be something.
who's the manufacturer?  

[Rage Against the Couch]

HP. Maybe I just fail at looking around their help section  

[Cheesy Nipplesv2]

no, they're pretty bad for customer support.  

[Rage Against the Couch]

Ah, I'm glad it's not just me then. I've tried several different times and I always end up at the same list of problems :/  

[Cheesy Nipplesv2]

ok, whats the model of scanner you have? is there a model number or name on it?