Why can't I...?

[Contessa Natalya Rubikov]

After I got a new expansion pack for the sims 2 all of my dowloaded data and families got wiped out! Now I can't download anything off the internet... why?  

[Menaceman]

Do you mean the files have gone from the download folder or that they just don't show up in the game any more?
If they have gone from the downloads folder then I don't know what caused it but if they just don't show in your game then you probably need to re-enable custom content.  

[Chikiya]

Menaceman

Do you mean the files have gone from the download folder or that they just don't show up in the game any more?
If they have gone from the downloads folder then I don't know what caused it but if they just don't show in your game then you probably need to re-enable custom content.

My game always automatically disables custom content after installing a new pack, so this is probably right if this is what you meant.  

[Menaceman]

That is what I meant. Its default game behaviour to disable downloads when you install a new pack. It can get quite annoying.  

[Contessa Natalya Rubikov]

Menaceman

That is what I meant. Its default game behaviour to disable downloads when you install a new pack. It can get quite annoying.

Well I went into the neighborhood menu and went to settings then turned the enable custom content on but it didn't do anything to my knowledge.  

[Menaceman]

Contessa Natalya Rubikov

Menaceman

That is what I meant. Its default game behaviour to disable downloads when you install a new pack. It can get quite annoying.

Well I went into the neighborhood menu and went to settings then turned the enable custom content on but it didn't do anything to my knowledge.

You have to restart the game for the change to take effect. It can't load the content once the game has already started so you have to shut it down and restart.  

[maggoty tacos]

I had the same-ish problem with Bon Voyage.

What you need to do is, before you install a new EP, take out the entire folder from the EA GamesSims 2 folder in your My Documents.
Put it on the Desktop, or somewhere you won't lose it.

Then install the EP and exit the game if your computer starts it afterwards.
Be sure there are no Sims 2 programs running.

[You can do this by using Task Manager (Press CTRL + ALT + DELETE) and clicking on the 'Processes' tab.]

Then you can put the downloads folder back into your C biggrin ocuments and SettingsMy DocumentsEA GamesThe Sims 2 folder.

When you start the game you should get the prompt to enable/disable Custom Content in your game.
If it is on Disable, you will need to click on Enable and restart the game.


I hope this helps!
gonk