I called and they said that my name isn't on the account.
After a sigh of frustration I said that then my mother should be on it, said the name.
After that the person said that hey can't do anything but trouble shooting when talking to me.
I humored them and did the trouble shooting with NO ******** RESOLUTION.
I gave the phone to my mom, bla bla bla ******** s**t ******** s**t.
Anyway, I'm talking to the person on the phone and then they tell me that they're going to try and call my cell phone and see if I can turn down the volume while talking.
Oh really? I didn't know that the volume button on the ******** side doesn't work unless you're talking to someone.
Omg! It doesn't work then as well! Could it be that there's something wrong with the phone?
On hold again.
called on house phone.
Tells me to plug my phone into my PC and run the app loader.
Now for the more time taking issues!
Problem with existing software, out of date or some such.
12 minutes to download new s**t!
After downloading it still didn't help. Still said the s**t wasn't there.
I got a hold of one guy that I could actually ******** hear the rest were all ******** quiet as s**t.
![User Image - Blocked by "Display Image" Settings. Click to show. User Image - Blocked by "Display Image" Settings. Click to show.](https://graphics.gaiaonline.com/images/s.gif)
GREAT! ******** awesome!
Now because I installed the new BlackBerry software ROxio is ******** prompting me for installation again!
YAY!
Of course, Roxio wont install because of some ******** up reason and I don't want it. I had to use Regedit to remove it.
Now I have to pull the battery again and turn it on.
That'll take a three minutes.
Got disconnected 3 ******** times.
They'll send a replacement. There might be a $100 fee because there's a chip on the side.
No idea how the ******** it got there but ******** hell it's ******** there.