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You know, skipping your work break to help customers doesn't bother me that much. The customer comes first. Ringing register doesn't bother me; I volunteered to learn so I could better serve customers. What bothers me is when I am finally allowed to slink back to apparel and I politely inform a customer in line that I am closing only to have her cop an attitude and refuse to leave. I do understand that she was there before I closed, but she hadn't put a single thing on the belt and I was told that I was needed back in my department. She -heard- the CSM say it, but decided that it didn't matter because she was already there when it was said. I go above and beyond for my customers; the least some people could do is have more reasonable expectations.